FAQs

We’re proudly based in Brisbane, Queensland, and we love travelling for weddings. All travel, tolls and parking within 180 km of the Brisbane CBD are included in every wedding package, so there are no surprise fees for Gold Coast, Sunshine Coast, Scenic Rim, Toowoomba or Ipswich weddings. For destinations further afield, let us know and we’ll confirm any travel arrangements upfront before you book.

We know how eager you are to relive your special day. That's why we've got a quick turnaround time for your photos - you'll have them in your hands within 2-4 weeks! As for your videos, they take a bit more time, ensuring every detail is perfect. You can expect to enjoy your beautifully edited wedding film within 8-10 weeks. We assure you, the wait will be worth it. It's all about making sure we give you memories that will last a lifetime.

That's totally fine! We believe in the beauty of authenticity and capturing love in spontaneous moments. So, we'll guide you gently with some prompts during the portrait session, aiming to capture genuine and candid moments of joy. Also, we strongly suggest booking a pre-wedding shoot with us. It's a great opportunity to build a relationship with your photographer and experience the joy of a relaxed and fun photoshoot.

We understand why you might think having the raw photos and videos could be valuable. However, we see the raw materials as just that - raw. Much like you wouldn't ask a pastry chef for a bag of flour instead of a beautifully crafted cake, we believe in providing you with the finished product that represents our commitment to excellence, craftsmanship, and the art of storytelling. Trust us, we're here to make magic with those raw photos and videos, to present you with memories that you will treasure.

Due to copyright limitations, some songs may not be permissible for social media sharing. But don’t worry! We have access to a vast library of copyright-free music that caters to diverse styles, ensuring the perfect backdrop to narrate your wedding story. You will be able to choose the music from our music library, or trust us with our selections!

Yes, please! We dedicate our entire day to capturing your moments of love, so we'll need a meal to keep our creativity blooming. Your venue will usually provide vendor meals. Just let your coordinator know that we'd need to dine when the bridal party and guests do, to ensure we're recharged and ready when the celebrations resume.

A little rain cannot dampen the blessing of a marriage! We understand it may bring a bit of stress. That's why we always recommend our couples to have an indoor plan as a backup. This way, no matter what the weather decides to do, you can rest easy knowing your ceremony will be beautiful and comfortable for both you and your guests. And remember, sometimes a little rain can add a unique charm to your day and your photos. God has a plan for everything, including your wedding day weather!

We will send you an online gallery from which you can download your images. Your wedding films are delivered through your own private online video gallery, with a download link for the full-resolution files. Please download and back up your files, as we can only retain the raw video files for up to a month. You can also add a USB keepsake box with all the photos and videos to any package, making sure all your wedding day memories are safe in one place.